Prepare by getting your home Wi-Fi network name (SSID) and password.
Download and install the iSolarCloud app from the Apple App Store or the Google Play Store, then follow the instructions below.
Sungrow have their own free guides on how to set up your system (and other things) here: https://service.sungrowpower.com.au/
To complement this, I made the following guide. Note this is correct as of May 2020; when you do it, it may be different. The Sungrow guides cover a lot more than I do (e.g. usage and common troubleshooting), so it’s still worth having a read of them.
Let’s begin!
1. Open the app and click Register
2. Click End User
3. You’ll see the following screen
4. Click Server, then click International Server (the tick will appear), and then click Confirm
6. Enter your email and click Send Verification Code
7. A “Sending Successful” message will appear
8. You will receive an email like this one
9. Enter your verification code and the rest of your details (note you can press the eye symbol to see your password to check you typed it correctly
10. Successful! Proceed
11. Login with your account details
12. Accept the Privacy Policy
13. Click the + in the top-right corner
14. Click Residential
15. Click PV (if you have a battery, click Hybrid – note I don’t currently have the full setup guide for a battery setup but it is similar)
16. Click WLAN (Wireless Local Areal Network – in other words, Wi-Fi)
17. This screen will appear
18. Open your phone Wi-Fi settings and connect to the inverter (the numbers will be the same as the Wi-Fi dongle serial number – it’s on a sticker on the side of the dongle)
19. Return to the app and it will say Sucessfully Connected. Click NEXT
20. Select your home Wi-Fi network within the app
21. Enter your Wi-Fi password and Confirm
22. It will Connect
23. Password Setting Successful
24. You might have to refresh the list by clicking the orange arrows to see a tick next to your home Wi-Fi network. Click NEXT
25. Successfully Connected. NEXT
26. Open your phone Wi-Fi settings and disconnect your phone from the Sungrow Wi-Fi, and reconnect to your home Wi-Fi
27. Re-open the iSolarCloud App – Successfully Connected. NEXT
28. You have the option to add more inverters – clicking Add More will repeat the previous steps
29. If you add more, it will appear like so. Click NEXT
30. You’ll go to the Configure Plant Screen. We suggest changing ithe plant name to include your name and suburb e.g. B1234567890 – J.Smith – Brisbane. Fill all the details and click NEXT
31. Configure your tariff. The unit is AUD/kWh. The Feed-in Tariff and Consumption Tariff come from your electricity bill. These can be updated later, so if you want enter the average figures of 0.1 and 0.26. NEXT
32. Enter AUSEFN7J. The details for GI Energy will automatically appear. This allows us to monitor your system for any issues. NEXT
33. Wait
34. Select (click) all inverters (the AXXXXXXXXXX is the serial number on the side of your inverter), and click NEXT
35. Ensure the Country/Region is Australia, then NEXT
36. Confirm
37. Wait
When I tried this time, after ~10mins it said Configuration Failed. I did Try Again and it again said it failed. However, when I clicked “Back”…
38. Configured (in green). NEXT
39. Completed. Click Dashboard
40. For some reason it took me to the new plant creation wizard again. Click Cancel, then Confirm, and then you’ll be done!
If you have already set your system up, you can find the option to rename by going into the overview window and clicking the settings cog in the top right of the screen. Then click Plant and tap on Distributor/installer Organization Code.
Why should you share your monitoring with us? The simple answer is to that we can support you. If you have a question about your system performance, savings or the app itself, we will be able to see what you see. If there is a technical problem, we will be able to diagnose it faster so that we can resolve the problem quickly.
GI ENERGY INSTALLER CODE: AUSEFN7J
If you have already set your system up, you can find the option to rename by going into the overview window and clicking the settings cog in the top right of the screen. Then click Plant and tap on Plant Name.
We suggest adding your first initial, surname and suburb to the serial number. For example:
A12345678 -> A12345678 – J.Smith – Brisbane
If you changed modem/router or internet provider and have a new Wi-Fi name and password to connect your system to, you can do so from the app.
From the app home screen, click More, click WLAN Configuration, then follow the onscreen instructions. This will take you through the same screens as above (Similar to steps 16-27).
We are a Clean Energy Council Approved Solar Retailer focusing on residential and commercial customers nationwide.
As an Australian-owned company, we’re passionate about creating a better world through cleaner energy sources whilst providing industry-leading products paired with excellent customer service before, during, and after the sale process.
By providing your details, you agree that we can contact you to discuss installation of our solar and battery products, as well as electricity plans from selected retailers over the phone or at your home.
